• Support customers and find the best solutions for their queries;
• Handle customer’s orders (enter details into system, invoicing, documentation, close follow-up);
• Solve customers’ problems related to orders, invoices, products availability, deliveries, etc.;
• Close communication with sales and logistic teams.

• 1-2 years of experience in customer service or operational work (could be Back office specialist);
• Mindset for learning and proactively take initiative;
• B2 English language level in speaking and writing.

Nice to have:

• Experience working with SAP.