Analyst, Fraud Monitoring

Analyst, Fraud Monitoring – Vilnius, Lithuania

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Are you energized by working with others to problem solve and improve processes? Join Western Union as a Fraud Monitoring Analyst!

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

We'll be looking for you to operate as part of the Consumer Protection Compliance and Fraud Risk Management (FRM) team within the Regulatory Compliance Office. You will be the member of a team that requires a data analytical resource to assist in protecting consumers and reducing the risk of financial crime

Here are the main responsibilities for the role:

• Support the Regional Consumer Protection Compliance and Fraud Risk Manager in improving control measures in the Region.

• Monitor transactional data in order to identify fraudulent trends and patterns utilizing data analytical skills.

• Act as a connection between the FRM Monitoring and Compliance Systems Analytics team, conduct the analysis of fraudulent activities and refer the cases to the appropriate team (FRM Monitoring and/or Compliance Systems Analytics).

• Identify perpetrators of fraud/chronic victims of fraud and take appropriate steps in order to make sure these consumers are interdicted.

• Identify areas/country corridors that require increased control measures to protect Western Union and their consumers.

• Document and maintain records of identified risks/threats within countries of the European Region and providing support and recommendations to the management.

• Provide all the necessary support in preparation for external fraud awareness events and activities

• Run ad hoc reports for the business and compliance teams.

• Produce monthly Regional Dashboards for multiple entities.

• Produce country overviews for the local teams, in order to highlight consumer protection and/or fraudulent activities on a country level.

• Produce data for regulatory reports as per PSD2 requirements.

• Produce input on consumer fraud data to multiple risk assessments.

Here are some skills, attributes, and qualifications you will have:

• A university degree in a quantitive subject within the fields of math, finance, or management of information systems of similar.

• A minimum of two years of work experience dealing with information security controls and risk operations within the financial sector or similar.

• Experienced in SQL coding.

• Advanced Excel experience.

• Excellent analytical skills and ability to absorb large quantities of data.

• Intermediate Tableau experience (Desired).

• Experience with Microsoft Office Programs (PowerPoint).

• Strong analytical skills required, investigative experience preferred, along with excellent organizational skills and the ability to multi-task using excellent written and verbal communication skills.

• Effective communicator, orally and in writing - experience working in virtual teams with a variety of cross-functional partners – able to produce analytical findings and present at the appropriate level depending on the audience

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The monthly gross base salary range is 1,754-2,759 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! The recruiter will share other benefits specific to your location and role during the interview process.

The monthly gross base salary range is 1,754-2,759 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! The recruiter will share other benefits specific to your location and role during the interview process

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