Primary Duties and Responsibilities:

This positions primary responsibility is focused on the Citrix environments at ABC.

Responsible for installing, modifying, removing and analyzing networking hardware and software on the Company’s computer systems.

This position also participates in network design and project support.

Analyze server infrastructure related issues in a timely manner and escalate when needed.

Monitor systems using tools to pro-actively resolve issues.

Setup/Install/Configure Citrix environments, publish applications and desktops as needed.

Respond to Incidents and Requests according to documented SLAs.

Manage security (access control, permissions) for applications and desktops.

Troubleshoot issues and escalate appropriately.

Participate in monthly maintenance windows.

Participate in a monthly on-call rotation.

Create and maintain technical documentation.

Attend and actively participate in weekly meetings.

Experience Requirements:

Previous 10+ years of experience and success publishing, supporting, and troubleshooting applications and desktops via Citrix for large global environments is required.

The candidate will need to be well versed in administering Xen App , Xen Desktop , Xen 7.x, Citrix Cloud, Citrix Profile Management, and FSLogix profile management.

Previous Design and Architecture of Citrix and VDI environments for large global environments is required.

FSLogix Experience is Required.

Netscaler experience would be an advantage.

Knowledge of server hardware and components.

Experience with Windows 2008, 2012, 2016, 2019 Server OS, Windows 10 and 11 Desktop OS as well as VMware architecture is required.

Basic knowledge of Active Directory and its components (WINS, DNS, DHCP).

Good analytical and problem solving skills.

Ability to work with or without direct supervision and work well with others in a team environment.

We offer a competitive annual bonus, life insurance from day 1 and a best-in-class health insurance package. As our employee you have the benefit of our referral bonus scheme, our boundless learning opportunities including language training and our global employee assistance program. We provide up to 6 fully paid benefit days a year and a wonderful office in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all time.

Become part of our purpose-driven, multicultural team now and help us create healthier futures.