- Skelbimas
- Atlygis/Miestas
- Apie įmonę
About us and position:
Is helping others in your nature? We are looking for a Swedish-speaking colleague with a problem-solving mindset to join a community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Would you like to be one of us? Apply now and start something brilliant with Transcom!
Join us as a Customer Service Representative!
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Work for one of the fastest-growing food industry start-ups in Europe
- Respond to customer queries in a timely and accurate way, via phone or chat
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!
What's in it for YOU!
- Choose the best workload for you - full-time, 0.8, 0.75 or 0.6
- Opportunity to choose work type: remote, office or hybrid,
- 2-week training course that will introduce you to the specifics of the job, salary is paid during training
- Flexible work schedule, department opening hours I - VII, from 9AM to 3AM
- International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one
- Work-life balance-based culture
- Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists
- Salary - 1512-1949 Eur (Gross)
What we are looking for:
- Great Swedish and English skills (both B2 level or higher)
- Strong verbal and written communication and interpersonal skills, such as empathy and listening
- Ability to quickly absorb information, adapt and respond to change
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.
Papildoma informacija: Salary is calculated working daytime hours. The minimum wage is paid during the training.
Vietovė
- Kaunas, Kauno apskritis, Lietuva
- Nuotolinio darbo galimybė
Laikas
- Visa darbo diena
- Ne visa darbo diena
- Visa darbo diena, pamainomis
- Lankstus grafikas
Kalbos
- Anglų
- Švedų
Human Resources
Transcom – vienas lyderiaujančių pasaulyje kontaktų centrų, teikiantis profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Transcom veikia 25-ose pasaulio šalyse, visame pasaulyje 80-yje kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis/žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer experience specialists at 80 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.