Analyst, Payments

Analyst, Payments – Vilnius, Lithuania

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Are you energized by working with others to tackle problems and improve processes? Join Western Union as an Analyst, Payments.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

Role Responsibilities

• E-commerce payment and business analysis, and periodic reporting for business teams

• Perform analysis of operational trends, comparisons, and metric run rates to assess operational success, evaluate opportunities and provide solutions

• Analyze the performance of various existing payment products

• Support the launch of new products, countries, and product improvements

• Support bank outreach program with high-quality analysis and suggest action items

• Detect product performance defects and implement changes

• Optimize reporting and deliver new standards

• Run projects to create, and improve new products, and work with virtual teams across the globe (San Francisco, India, Europe, etc.)

• Support regional managers in the decision-making process and work closely with the operations team to solve issues

Role Requirements

• Education or equivalent experience is required

• 1-year relevant work experience, or equivalent

• Good skills in either MS Excel, SQL, or Power Bi (other data analytics and reporting tools would be a plus)

• Experience in writing database queries

• Strong communication and presentation skills

• Demonstrated results-oriented approach to work

• Ability to grasp new ideas and integrate quickly to deliver results

• Demonstrated ability to work effectively within and across teams

• Knowledge of various payment types and processing flows would be a plus

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The monthly gross base salary range is 1616 – 2383 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.

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