- Skelbimas
- Atlygis/Miestas
- Apie įmonę
About us and the position:
Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!
Join us as a Customer Service Representative!
- Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Represent international airlines and experience the mood of traveling with us
- Be the first contact via phone and email after passengers lose their luggage
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!
What's in it for YOU!
- Start working from February 13th and choose the best workload for you - full-time, 0.8, 0.75, 0.6 or 0.5
- Opportunity to choose work type: remote, office or hybrid
- 1-week training course that will introduce you to the specifics of the job
- Flexible schedule, department working hours I - VII, 10:00 to 22:00
- International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one
- Work-life balance-based culture
- Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists
What we are looking for:
- Great English skills (at least B2 level or higher)
- Strong verbal and written communication and interpersonal skills, such as empathy and listening
- Ability to quickly absorb information, adapt and respond to change
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
Papildoma informacija: The minimum wage is paid during the training.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
- Nuotolinio darbo galimybė
Laikas
- Visa darbo diena
- Ne visa darbo diena
- Visa darbo diena, pamainomis
- Lankstus grafikas
Kalbos
- Anglų
Personalo Skyrius
Transcom – vienas lyderiaujančių pasaulyje kontaktų centrų, teikiantis profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Transcom veikia 25-ose pasaulio šalyse, visame pasaulyje 80-yje kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis/žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer experience specialists at 80 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.