Senior CMDB and Configuration Management Specialist

Danske Bank Lithuania

Skelbimas
Atlygis/Miestas
Apie įmonę

Area

The Service Portfolio Governance team provides the governance model and best practices upon Service Portfolio, Common Service Data Model and Configuration Management Database (CMDB).

The Service Portfolio is mastered in ServiceNow and is the golden source of information for the services delivered internally and externally. Our team governs the Service Portfolio so that Service Owners can at all times maintain their responsibilities of configuration, compliance and reporting.

You will be part of a team based in Lithuania, Denmark and India. The team uses best practices with a high level of ownership and a huge potential to make influence the organization.

Depending on your experience and knowledge, we may offer you a different seniority role.

You will:

Work with Common Service Data Model (CSDM) framework in Service Now and perspective guidance for building CMDB
Promote and be part of CSDM framework implementation
Contribute to building CMDB
Have an opportunity to deep dive into Service Now out of the box solutions
Ensure knowledge sharing across the organisation, for example, best practices internally and externally
Promote the department‘s strategy with the development of effective, efficient and value-creating processes that make our consumer’s lives easier and realize our tooling platform’s full potential

About you:

Proven experience with the ServiceNow CMDB and understanding of how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)
Hands-on experience working/building CMDB
Previous experience working on Common Service Data Model (CSDM) implementation
Demonstrated ability to coordinate cross-functional teams towards task completion
Solid decision-making and problem-solving skills
The focused mindset with demonstrated effective leadership and analytical skills
Proven and assured stakeholder management capabilities
Upper-intermediate English both written and verbal

We offer

Monthly salary range from 3680 EUR to 5520 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance from the first day of employment
Third pillar pension fund

Mėnesinis bruto atlyginimasBruto/mėn. € 3680 - 5520

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Lietuva

Laikas

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Kalbos

Anglų
Lietuvių

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Senior CMDB and Configuration Management Specialist

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.