In-Flight Service Specialist

With an eye on the future, our team of private aviation specialists is constantly looking for better ways to meet the highest standards. If you would like everything to be organized on time, within budget, to the highest standards, and not a single mistake escapes your eye, this position is for YOU.

Are you ready?

• Address customer needs and provide a good flight experience organization.
• Organize/coordinate catering for flights.
• Establish and maintain relationships with catering suppliers.
• Track warehouse stock.
• Inflight stock supply to aircraft.
• Upload necessary information regarding the flight on the required database.
• Follow the company operating systems and procedures.
• Looking for new ideas on improving service (customer experience) on board.
• Send post flight reviews and keep them in database.

Do you have what it takes?

• Understanding what customer experience in aviation is, would be advantage.
• Appreciation and understanding of various customer demographics, psychographics and cultural diversity and interpersonal styles.
• Strong sense of initiative and accountability.
• Excellent multitasking, negotiation, and problem-solving skills in a timely manner.
• Excellent verbal and written communication in English.
• Ability to work in a team.

Does it sound appealing?

• An interesting and challenging position within an international company in a fast-moving and fascinating aviation industry.
• Friendly atmosphere in a modern business center.
• All conditions and opportunities for professional and personal growth.
• Possibility to implement innovative ideas and solutions.
• Additional Health insurance according to the company policy.
• Free gym in the office.
• Free childcare zone.
• Other benefits from Avia Solutions Group.
• Electric car charging station.