Customer Service Specialist (Danish/ Scandinavian)

Do you want to be part of an organization with exciting opportunities? Join Yara!
Currently we are looking for CUSTOMER SERVICE SPECIALIST (DANISH/ SCANDINAVIAN)

Please note that as of 1st March 2022 the state of Lithuania has simplified employment procedures for Ukrainians. Yara Lietuva welcomes applications of Ukrainian people in Lithuania.

Responsibilities

• Build and maintain relations with internal and external customers
• Together with the team develop and implement solutions to increase customer satisfaction
• Focus on the customer: communicate solutions and follow up on daily tasks
• Deliver all orders to colleagues in Transport Management
• Manage billing documents, return and diversion cases
• Be a role model of Yara’s culture where health, environment, safety and quality are a top priority

Profile

• Fluent/native in English
• Good Danish or Swedish/ Norwegian language skills (Level B2 or higher)
• Excellent communication skills and a trusted team player
• Proactive and self-driven with a solution oriented mindset
• Preferably experienced in Customer Service or Supply Chain
• Based in Lithuania or willing to relocate

We Offer

• Personal and proficient development
• Career opportunities, including subject matter experts, leading or global virtual roles
• Social wellbeing-oriented package
• Hybrid working model with home office allowance (10 days per month working from the office)
• Modern office environment (eco-friendly office with lounge, game room and other areas)
• Scandinavian culture supporting continues improvement culture
• Strong company values and orientation towards people
• Much more benefits are waiting for you from the day one

Salary range

We offer salary from 1614 Eur to 2420 Eur/month gross (before taxes).