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You would be joining a team of 16 professionals in which we are handling back-office services for private customers in the Finnish market. All your future colleagues are located in Lithuania.
We are looking for someone to support our mission to make the housing journey easy for our customers by providing high standard services delivered by growth seeking minds.
In this role, you will be responsible for administrating loan services for private customers in Finland, including housing, personal and refinancing loans. The communication with the customers will be mainly in written form.
Besides daily tasks, we will invite you to join quality and risk ambassadors, lean supporters, delivery or training communities, different initiatives, and small projects – you choose how you would like to develop yourself. We are looking for open communication and fostering creative ideas from everyone, by asking what can we do better?
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
*Depending on your experience and knowledge, we may offer you different seniority of the role.
You will:
- Administrate loans for private customers in the Finnish market – loan documents production, loan disbursements, redeeming of loans, collateral management, and changes on loans
- Deal with analytical tasks (investigating cases and preparation of various bank documents)
- Communicate daily with our stakeholders
- Continuously look for ways to automate processes and improve customer service
- Participate in process migrations
- Take ownership of maintaining high-quality services for our customers
About you:
- Back-office experience in banking or other finance-related international organization would be a benefit
- Higher education would be considered as a beneficial asset
- Finnish language knowledge is a favourable addition but is not mandatory. We also offer an additional monthly bonus allocation, depending on the Finnish language level
- Detail-oriented and able to rapidly adapt to new information
- Proactive and independent person with great communication skills
- Ability to work in a fast-paced environment, when coping with peak periods to meet tight deadlines
- Upper-Intermediate English language skills (both spoken and written)
We offer
Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- 24/7 gym services and group trainings
- Health insurance from the first day of employment
Место работы
- Vilnius, Vilniaus apskritis, Литва
Тип работы
- Полный рабочий день
Языки
- Английский
- Литовский
Operations Officer in Financial Services to Work with Finnish Market
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.