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We are looking for you to join our team of 10 people for a special project we have for the upcoming years. The main task is to assist our Danish customers in changing their card products and to ensure that customers receive the expected service on time. Besides project activities, there will not be much space for routine since we handle a variety of about 80 tasks. We support all Nordic markets in the Cards area, starting with private card exceptions and end-to-end processes for corporate cards. Can you imagine how awesome it would be to become an expert at handling most of them? The team will assist you with all tasks and questions you may have and support you in learning and decision-making.
Depending on your experience and knowledge, we may offer you a different seniority level for the role.
Please note that this is a fixed-term contract for a project (expected duration: around 13 months).
The workplace is located in Vilnius. Danske Bank supports workplace flexibility; we currently use a hybrid work model, where we work at least 3 days in the office.
You will:
- Ensure delivery of project activities and administrative tasks of Corporate cards ordering in different systems
- Solve issues related to cards ordering and administration
- Collaborate with Nordic teams to find the best solutions for case handling
- Communicate with colleagues regarding questions or issues in a written manner
About you:
- Motivation and curiosity to learn new things
- High level of accuracy and quality
- Critical mindset, detail orientation, flexibility
- Upper-Intermediate English skills (in both speaking and writing)
- Not afraid to work in a tight deadlines environment and cope with peak periods
We offer
Monthly salary range from 1160 EUR to 1740 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
- Additional days of vacation
- Canteen services and free fruits
- Health insurance from the first day of employment
- 100+ partners' offers & discounts
Место работы
- Vilnius, Vilniaus apskritis, Литва
Тип работы
- Полный рабочий день
Языки
- Английский
- Литовский
Associate Operations Officer in Card Operational Services team
Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.
Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.
We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.
Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.