Vendor Business Relationship Lead

Danske Bank Lithuania

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We are seeking a proactive Vendor Business Relationship Lead to bridge our India-based outsourcing contract with our business consumers. The candidate will serve as an enabler, working closely with vendor management and service operations to ensure seamless communication and delivery of services that align with our business needs.

Join our team and play a pivotal role in enhancing our vendor relationships and driving business success.

You will:

Develop strong relationships with India-based outsourcing provider, ensuring mutual understanding and alignment of business goals
Serve as the primary liaison between outsourcing vendors and business stakeholders, promoting collaboration and transparency
Analyse and dissect complex problems, providing strategic advice and solutions that enhance service delivery and business outcomes
Navigate both senior and junior networks within the business, facilitating communication and ensuring alignment across all levels
Collaborate with vendor management and service operations teams to monitor vendor performance and ensure compliance with contractual obligations and service level agreements
Assist in identifying and implementing improvements in vendor management processes, enhancing efficiency and effectiveness
Facilitate workshops and meetings to drive engagement and continuous improvement in vendor relationships

About you:

Experience in working with India-based outsourcing providers
Strong understanding of the banking environment and the challenges associated with outsourcing contracts
Strong communication skills, with the ability to articulate complex ideas clearly and concisely
Demonstrated ability to dissect problems and provide effective solutions
Experience in navigating full pyramid networks, with strong interpersonal skills
Ability to work collaboratively in a fast-paced environment
Strong analytical skills and attention to detail
Bachelors degree in Business Administration, Management, or a related field
5 years of experience in a role related to vendor management or service operations within the banking or financial services industry
Advanced English skills

We offer

Monthly salary range from 3760 EUR to 5640 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Canteen services and free fruits
Additional days of vacation
Health insurance
Free parking & charging ports - cars, bicycles, e-scooters

Брутто-зарплата в месяцБрутто/мес. € 3760 - 5640

Место работы

Литва

Тип работы

Полный рабочий день

Языки

Английский
Литовский

Контактное лицо
Paul Wood
wood@danskebank.dk

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.

Вебсайт компании: https://job.danskebank.lt/