The HR Service Associate role responds to all HR inquiries from employees, managers and executives, ranging from simple questions to complex requests that may require research and follow-up for resolution. The HR Service Associate will respond to inquiries through several channels including service tickets, e-mail requests or phone and will track all interactions and other work via case management tool. In addition, the HR Service Associate is responsible for the administration and improvement of HR processes, with an emphasis on HR data entry, workflow monitoring and approvals, document creation and other HR transactions in Moody’s HR systems.